Privacy Policy

At Charisma House, we are committed to protecting your privacy. We use the information we collect about you to send you information about the latest products and services and to learn from you about new products and services that you would like us to provide. Please read on for more details about our privacy policy.

This Policy informs you how we collect, use and share the personally identifiable information we obtain from and about you. This Policy applies only to information collected on our Sites and not to information collected offline. We are not responsible for the content or privacy practices on any web site not operated by Charisma House to which our Sites link or that links to our Sites.

By using our Sites, you express your consent for your personal data to be treated pursuant to the terms and conditions of this Policy. We encourage you to review this Policy from time to time to ensure you are aware of any changes or updates. Your continued use of our Sites following revisions to this Policy constitutes your acceptances of the revisions.

1. Children's Online Privacy Protection Act (COPPA)

Our Sites are not directed to children under the age of 13 and children under the age of 13 should not use any of our Sites. Charisma House also does not knowingly collect or maintain information collected online from children under the age of 13. We care about children and understand that they have special privacy needs. Therefore, we have adopted the following privacy policy regarding children:

Customer Service
Charisma Media
600 Rinehart Rd.
Lake Mary, FL 32746
(407) 333-0600
custsvc@charismamedia.com

2. INFORMATION WE COLLECT

3. HOW WE USE YOUR INFORMATION

4. DATA SECURITY

Our Sites incorporate physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through our Sites. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Finally, we rely on third-party service providers for the physical security of some of our computer hardware.

The customer data we collect is protected against unauthorized access. Charisma House maintains personal information gathered online in a secure environment protected from unauthorized third party access, alteration, or misuse. Information collected from online visitors is stored on database and other servers kept in secure locations under the custody and control of Charisma House or its third party vendors. Charisma House also uses technologies and processes such as encryption, access control procedures and network firewalls to protect such servers. User accounts and related information are password protected using industry-standard, commercially reasonable methods. Charisma House makes commercially reasonable efforts to protect such information and to limit its use and disclosure of such information as described herein, but cannot guarantee that such efforts will be successful.

5. OPT-OUT, CORRECTIONS AND CHARISMA HOUSE CONTACT INFORMATION

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by emailing custsvc@charismamedia.com or by sending a letter to:

Charisma House
600 Rinehart Rd.
Lake Mary, FL 32746
(407) 333-0600

Please include your name, street address, email address or phone number to contact you regarding the request, a clear and precise description of the data which you would like to review, modify, or opt-out of, and anything else that will make it easier for us to locate your personal data.

Your consent

By using our website, you consent to the collection and use of this information. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. You will not receive these updates by snail mail or email.